SHAKHTAR DONETSK AWAY TICKET DETAILS ANNOUNCED
The ticket selling arrangements for our Champions League away game against Shakhtar Donetsk have now been announced.
Tickets for the match, which takes place on Tuesday 23 October, kick-off 7.45pm, will be sold as follows:
Monday 15 October to Tuesday 16 October until 5pm: supporters on the UEFA away scheme can purchase one ticket.
Wednesday 17 October until 5pm: season ticket holders can purchase one ticket per person.
Thursday 18 October until 5pm: members can purchase one ticket per person
Tickets for this match are priced at £5 and we have received an allocation of 2427 tickets.
Duplicate tickets and collection procedure
We regret to inform supporters that there will be NO duplicate tickets available for this match.
To help supporters with collections for this fixture, we will be open until 7pm on Thursday 18 October. The box office will be open on Saturday 20 October from 9am until 12noon and Sunday 21 October from 9am until 12noon for personal callers only.
UEFA away scheme
Scheme holders will be given a priority period where they can purchase a ticket. Failure to purchase within this reservation period will not result in removal from the scheme. However, a seat will no longer be guaranteed. Supporters will then need to purchase tickets in the relevant purchasing period.
As per this year's policy, supporters on the scheme can miss one match and will not be removed from the scheme. However, supporters will be removed from the scheme if they do not collect the tickets they have purchased from the box office or fail to purchase tickets for two matches.
Posting of tickets
Should you wish to have your tickets sent out by Royal Mail Special Delivery, simply complete the following steps:
1.Book the tickets online or via the Call Centre
2.Complete the declaration form for all customers within the order
3.Send your credit /debit card details to Chelsea FC (to the value of £5.65) and the declaration forms to: PO BOX 21805, Fulham Road, London, SW6 1HS
4.Once the fully-completed declaration forms arrive, the tickets will be sent out to the customer who made the booking.
Please note that Chelsea FC are not responsible for failings in the postal system. Should the tickets not arrive they cannot be refunded or duplicated.
Tickets will only be sent out for this match if the fully-completed declaration forms and special delivery payment is received by Thursday 18 October.
All tickets must be collected from the Box Office in person with the fully-completed declaration forms by Monday 22 October at 5pm.
For this match, scheme holders who have renewed their place on the UEFA away scheme for 2012-2013 season that DO NOT purchase a ticket WILL NOT be removed from the scheme. However scheme members who purchase a ticket but DO NOT collect it will be removed from the scheme.
The standard UEFA away Declaration form will need to be completed in order to collect the ticket.
All ticket sales are subject to availability.