CHANGE MADE TO SELLING DETAILS FOR BASEL AWAY

Posted on: Wed 23 Oct 2013

There has been a change to the selling procedure of tickets for our Champions League away game against FC Basel on Tuesday 26 November.

Tickets for the match, which takes place at St Jakob-Park, kick-off 7.45pm, will now be sold as follows:

Wednesday 30 October to Monday 4 November: supporters on the UEFA away scheme can purchase one ticket.

Tuesday 5 November to Monday 11 November: season ticket holder can purchase one ticket.

Tuesday 12 November to Monday 18 October: members can purchase one ticket.

Ticket prices
Tickets for this match are priced £35 and we have received an allocation of 1695 tickets.

UEFA away scheme
Scheme holders will be given a priority period where they can purchase a ticket. Failure to purchase within this reservation period will not result in removal from the scheme. However, a seat will no longer be guaranteed. Supporters will then need to purchase tickets in the relevant purchasing period.

As per this year's policy, supporters on the scheme can miss one match and will not be removed from the scheme. However, supporters will be removed from the scheme if they do not collect the tickets they have purchased from the Box Office or fail to purchase tickets for two matches.

Supporters who visit the Box Office can purchase a maximum of 10 tickets per person and must carry all season ticket TeamCards to do so.

As per the clubs ticketing policy, tickets will be sold from 7am online and from 9am at the Box Office/Call Centre, with 95 per cent of tickets being sold online and the remaining five per cent sold at the Box Office and Call Centre.

All ticket sales are subject to availability.

Duplicate tickets and collection procedure
We regret to inform supporters there will be NO duplicate tickets available for this match.

Declaration form
All tickets must have the fully completed declaration form before tickets can be collected/posted out.

All tickets must be collected from the Box Office in person with the fully completed declaration forms by Monday 25 November by 5pm.

Proof of travel
Proof of travel is NOT required with the declaration form on application. However, proof of travel may be requested at any time.

Posting of tickets
Should you wish to have your tickets sent out by Royal Mail Special Delivery, simply complete the following steps:

1. Book the tickets online or via the Call Centre

2. Complete the declaration form for all customers within the order

3. Send your credit /debit card details to Chelsea FC (to the value of £5.95) and the declaration forms to: PO BOX 21805, Fulham Road, London, SW6 1HS

4. Once the full completed declaration forms arrive, the tickets will be sent out to the customer who made the booking.

5. You can either send the declaration form to us by post of via email on uefa.away@ChelseaFC.com

Please note, Chelsea FC are not responsible for failings in the postal system. Should the tickets not arrive they cannot be refunded or duplicated.

Tickets will only be sent out for this match if the fully completed declaration forms and special delivery payment or courier charge is received by Tuesday 19 November.

All ticket sales are subject to availability.

Thomas Cook Packages
Day-trip departing on 25 November.

The package includes:

Coach travel from Stamford Bridge to St Jakob- Park and channel crossing.

Prices from - £109 per person excluding match ticket.

All ticket sales are subject to availability.