GENERAL INFORMATION


Loyalty Points & New Memberships

Please note that new loyalty points and newly purchased memberships take a minimum of 48 hours to be activated.

Chelsea Football Club Ticket Policy 2013/14
>> click here to download a copy of the Ticketing Policy for the 2013-2014 season

Season tickets, UK Away Scheme and Uefa Away Scheme
The deadline for non-hospitality season tickets for 2013/14 has now expired, as has the deadline for season tickets, the UK Away Scheme and the Uefa Away Scheme.

General Sale Tickets
Match tickets sold on general sale for all Chelsea FC Home FAPL game or Uefa Champions League games will be sold at a £5 price increase (adults) and £2.50 price increase (juveniles/senior citizens) on the members' admission price, subject to availability. No cash payments will be accepted at the box office for general sales.

Loyalty Points
For a full description of what Loyalty Points are, how you collect them and how you use them visit the Loyalty Points Information page.

Viagogo Ticket Exchange
The ONLY place where you can buy and sell Chelsea FC  tickets.  Visit the Viagogo Ticket Exchange to still buy officially authorised match tickets even when the box office might have sold out.

Methods of Payment
We currently accept the following methods of payment:

Box Office : Visa, MasterCard, Switch/Maestro, American Express, Solo and Electron Cards
Online Sales : Visa, MasterCard, Switch/Maestro, American Express and Solo

Cash payments are also accepted at the box office from personal callers only.  No cash payments will be accepted at the box office for general sales.

Internet, Telephone and Box Office Purchasing
Tickets may be purchased by season ticket holders/members at the box office, via telephone on 0871 984 1905 and www.chelseafc.com. (calls cost 10p per minute plus network extras)

All home and away games will go on sale online at 07:00am (UK Time)

All home and away games will go on sale at the box office and the call centre at 09:15am  (UK Time)

Ninety-five per cent of tickets for each game will be sold online and five per cent will be sold to personal callers at the box office/telephone sales. Chelsea FC  reserve the right to alter this split of tickets at any time.

Subject to availability, the general public will be able to purchase tickets from both www.chelseafc.com and the box office.

Matchday Ticket Administrative Fee
All matchday ticket card transactions will be subject to a £1.50 per ticket administration fee per ticket.

Family Enclosure
Please note, we do not serve alcohol in the Family Enclosure.