GENERAL INFORMATION

Disabled supporters tickets are only available to disabled members of Chelsea Football Club. Rota members will automatically receive tickets when it's their turn on the rota. Match members can apply 42 days before a game via fax, email or post.    Application forms are available here can be sent out to members who don't have access to internet or fax.


>> click here for the Disabled Supporters Ticketing Policy document


DISABLED SUPPORTERS MATCH TICKET LOYALTY SCHEME
For the 2013/14 season, the loyalty scheme will continue to operate for all Chelsea FC home and away matches.

Loyalty points will be used prior to domestic cup finals, UEFA Champions League semi-finals and final and FA Cup semi-finals*.Points earned leading up to these games will be activated, giving priority on match tickets, subject to availability.

Points will be awarded dependent on opposition/competition.

One point
Arsenal
Liverpool
Manchester City
Manchester United
Tottenham
UEFA Champions League home matches during the knockout stages

Three points
All other home and away Premier League matches.

Five points
FA Cup, League Cup home and away Matches, UEFA Champions League group stage home matches and all UEFA Champions League away matches.

Match tickets for the Arsenal, Liverpool, Manchester City, Manchester United and Tottenham home and away matches will be sold on a loyalty-point basis where possible. In the event that any of these matches take place in the first month of the season, the previous season's loyalty points will be taken into account. Chelsea Football Club reserves the right to allow season ticket holders a further opportunity to apply for the members' away match ticket allocation should they not sell out in adequate time.

Points will not be awarded for attendance at any domestic cup final, UEFA Champions League final, FA Cup semi-final and final, Super Cup final, Community Shield or World Club Championships. Loyalty points will only apply to match tickets purchased from the box office and via Thomas Cook for UEFA Champions League away matches.

Points will be issued per match and not per match ticket.

A five-point bonus will also be awarded to any member who renews their membership/enrols for the 2013/14 season before close of business on 31st July 2013. Further point bonuses may be attached to specific matches during the season.

Loyalty points take a minimum of 48 hours to be added to a season TeamCard/membership card once a sale has been processed.

*Chelsea FC reserves the right to apply the use of the loyalty points process in order to obtain match tickets to any other fixture outside of the matches listed above, if required.

DISABLED SUPPORTERS APPLICATION PROCESS (PROOF OF DISABILITY)
Chelsea FC reserves the right to request 'proof of a disability' before issuing a season TeamCard or membership for disabled supporters for the coming season. For the 2013/2014 season, all applicants (including disabled season ticket holders and members renewing) must include proof of disability valid within the last year from the date of application with their completed application form.

Such proof shall include one of the following:

•Receipt of the middle or higher rate of the Disability Living Allowance (mobility or care component);
•Receipt of either the Severe Disablement Allowance or Attendance Allowance;
•A specialist personal letter from the hospital to confirm that the person is in receipt of support services.

Please note that receipt of an Orange/Blue badge will not be considered sufficient proof of disability for a match ticket under the ticketing policies and club schemes for disabled members for season 2013/14.

All existing disabled members or disabled season ticket holders will be required to produce proof of disability.


Disabled Supporters Office Opening Times
Monday to Friday - 9.15am - 5pm
Non-matchday Saturdays - Closed
Non-matchday Sundays - Closed
Matchdays 3pm kick-off - 9am - half time
Matchdays 12.30pm kick-off - 9am - half time
Matchday Saturdays 5.30pm kick off - 11am - half time
Matchday Sundays 4pm kick off - 10am - half time
Midweek matches 7.45pm/8pm kick off - 9.15am - half time



To apply please call the disability direct line 020 7915 1950 or email disability@chelseafc.com with your full name and postal address for an application form.



DISABLED SUPPORTERS TICKET/MEMBERSHIP CONTACT DETAILS

     Telephone: 020 7915 1950
     Fax: 020 7565 1462
     Email: disability@chelseafc.com