Ticket Policies & Forms to Download

This section contains general details on tickets for games plus downloadable forms and policy documents.

 

General Policies

General Sale Tickets

Match tickets sold on general sale for all Barclays Premier League home matches or UEFA Champions League home games will be sold at a £5 price increase (adults) and £2.50 price increase (juveniles/senior citizens) on the members' admission price, subject to availability. No cash payments will be accepted at the box office for general sales.

 

Methods of Payment

We currently accept the following methods of payment:

Box office: Visa, MasterCard, American Express and Electron Cards

Online sales : Visa, MasterCard, American Express

Cash payments are also accepted at the box office from personal callers only.  No cash payments will be accepted at the box office for general sales.

Internet, Telephone and Box Office Purchasing

Tickets may be purchased by season ticket holders/members at the box office, via telephone on 0871 984 1905 (calls cost 10p per minute plus network extras) and through this website.

All home and away games will go on sale online at 7am (UK time).

All home and away games will go on sale at the box office and the call centre at 9.15am  (UK time).

Ninety-five per cent of tickets for each game will be sold online and five per cent will be sold to personal callers at the box office/call centre.

Chelsea FC  reserve the right to alter this split of tickets at any time. 

Subject to availability, the general public will be able to purchase tickets from the box office and via this website.

Matchday Ticket Administrative Fee

All matchday ticket card transactions will be subject to a £1.50 per ticket administration fee per ticket.

Family Enclosure

Please note, we do not serve alcohol in the Family Enclosure.

Forms to Download

Policy Documents to Download