WHY IS MY MEMBERSHIP NOT ACTIVE?
Memberships take a minimum of 48 hours to activate and 72 hours via the ticket exchange.
HOW DO I BECOME A MEMBER?
HOW MUCH DOES A MEMBERSHIP COST?
WHEN WILL I RECEIVE MY MEMBERSHIP CARD?
A membership card will be sent out to our members via Royal Mail within 28 days. Your card will have your name and membership number printed on it.
WHEN WILL I RECEIVE MY MEMBERS PACK?
If applicable to your tier of membership, your membership pack will be sent out from October onwards.
HOW DO I CHANGE MY PERSONAL DETAILS AND INFORM THE CLUB OF MY CHANGE OF ADDRESS?
You can change your address by logging in to your online account here and going to your account info page, you will need to select ‘My Account/Friends and Family’. Then simply delete your old address, enter the new one and click ‘Save Changes’ at the bottom. This will then update on your account as well as our database.
The ticket office can only change your address if you provide us with proof of your new address.
This can be an official letter from your utility provider, bank/building society, doctor or a department of local government.
You can email this document to email@example.com informing us you would like to update your address.
Alternatively, you can post a copy of the document to the below address with your Season Ticket/Membership number informing us you would like you update your address.
PO BOX 21805
Chelsea Football Club
CAN I PURCHASE A SEASON TICKET?
Season tickets for the 2019/20 season are sold out.