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Important West Ham fixture advice

We wish to inform our supporters attending Monday’s Premier League game against West Ham of changes to arrangements at the London Stadium since our EFL Cup game in October, and to call for good behaviour.

Once again we understand passion will be high at this prominent London derby and as Antonio Conte has made clear, our fans’ vocal backing will be very important for our title challenge in these closing months of the season, but we ask everyone attending to remain respectful and refrain from any violent, threatening, offensive or discriminatory behaviour.

There has been an increase in the segregation provisions since the EFL Cup game. Chelsea supporters will exit down the steps towards Pudding Mill Lane and may then go towards Stratford Station or Pudding Mill Lane Station as they choose, and there is extra signage and lighting in place. West Ham staff will also be along the route to give directions.

After the match a safety cordon will be in place either side of the away turnstiles and all Chelsea supporters will exit in one group via the south steps. The map below featuring walking routes is available to download.

Please do not travel to the game if you do not have a match ticket.

If any incidents do occur, avoid becoming involved. A vast CCTV operation will be utilised both inside the stadium and over a wide area in the vicinity. Even if arrests are not made on the night, the police will work with the clubs to identify and arrest individuals. Chelsea will ban any of our supporters shown to be involved. The policing operation will include transport hubs on the routes to and from the stadium. 

Please allow at least 25 minutes to walk from Stratford Station to the stadium if taking that route. Do not rely on being able to take a shortcut through the Westfield Shopping Centre. There are no pubs designated for away supporters in Stratford.

Road closures will be in place three hours before kick-off, and those supporters who have booked disabled parking are advised they will be unable to leave the car park until at least 30 minutes after the match.

All bags and persons will be searched on entry to the stadium and fans are advised to arrive at the away turnstile no later than one hour before kick-off as this could take considerable time. The stadium opens at 6.30pm, 90 minutes before kick-off, with food and alcohol on sale inside.

Supporters with mobility concerns can contact West Ham to arrange transport between Stratford Station and the stadium. Their official Away Supporters’ Guide is available here, and features all relevant information and contacts.