Ticket selling details have been announced for Chelsea supporters wishing to attend next month’s match in Azerbaijan.
Our league phase match against Qarabag in the UEFA Champions League takes place on Wednesday 5 November with kick-off at 9:45pm (local time) in the Tofiq Bahramov Stadium.
Ticket information is as follows:
Important visa information for supporters
Supporters who are travelling to Azerbaijan will require a visa to enter. It is recommended to apply for your visa as soon as possible.
The UK Government’s Foreign, Commonwealth & Development Office recommends applying via the website which can be accessed by clicking here
Uncollected tickets
Supporters who fail to collect their tickets will not receive any loyalty points.
Allocation and stadium entry information
We have received an allocation of 1,998 tickets which includes an allocation of 15 non-ambulant and 15 personal assistant tickets. Ambulant tickets will be taken from the main allocation. Please note that tickets will be sold in a strict selling order and will be sold online only.
Business season tickets or multiple season tickets in one name
Season tickets held in a business name (as determined by the club) cannot purchase tickets for UEFA away matches. Any season ticket holder who holds two or more season tickets in one name can only purchase one UEFA away match ticket.
Collection procedure
Ticket collection points have become an integral part of the club’s operation for European away fixtures to ensure compliance and reduce ticket misuse. This is an important feature of the club’s work to enhance ticket security.
Given the logistical challenges of attending this fixture for supporters, not all ticket holders will need to collect their ticket from a collection point in Baku. To accommodate supporters as far as possible, a reduced number of ticket holders - selected at random - will be required to attend the collection point. Supporters on the European away scheme will not be required to visit a ticket collection point. They will instead receive their tickets direct via email. Only those who receive a notification from the club will have to collect their ticket at the location and between times notified.
Once the fully completed declaration form has been received, a voucher will be emailed to the owner of the ticket, not the supporter who made the booking.
In order to collect the ticket, each individual supporter will be required to bring with them in person their collection voucher and their valid passport. Please note copies of the passport will NOT be accepted and each supporter will need to visit the collection point in person. Tickets are not transferable and cannot be collected on behalf of other supporters.
Further details in relation to the location of the ticket collection point, along with match security and safety information, will be communicated to supporters by email as soon as possible.
Declaration form submission
Each supporter will need to fully complete a declaration form once the booking has been made. The declaration form must be completed accurately including the passport number of the applicant.
Supporters who purchase two tickets or more in one transaction will be required to submit the application forms from that transaction at the same time. Failure to comply with the above information will result in your tickets not being processed and available for collection.
Deadlines
Please note the following deadlines are in place for this match:
Declaration forms must reach the ticket office no later than 5pm on Friday 24 October.
Tickets will go off sale at 5pm on Friday 24 October.
Ticket sales
Sales dates for this match will be as follows:
Tuesday 21 October from 10am until Thursday 23 October 9am: Supporters on the UEFA away scheme can purchase one ticket.
Thursday 23 October from 10am until Thursday 23 October 1.30pm: Tickets will be sold one ticket per season ticket holder.
Thursday 23 October from 2pm: Tickets will be sold one ticket per member.
Application process for supporters with access needs
Supporters who require accessible tickets can submit an application form found here; which can be submitted during the relevant selling period. Alternatively, you can call our access team on 0371 811 2012 or 0044 207 915 1950 (international callers) to reserve your tickets or enquire about further information. Personal assistant tickets can only be allocated via the above application process.
Loyalty points
Supporters will receive five loyalty points for this match.
Official travel
There will be no official travel operating for this match.
Refunds
We regret that match tickets once purchased cannot be refunded.
Tickets prices
Adult £18.30
Ambulant adult £18.30
Ambulant PA £18.30
Non-ambulant adult £18.30
Non-ambulant PA £0
All ticket sales are subject to availability. Match dates and ticket on-sale dates are subject to change. Please check the website for the latest information.