The following contains information to assist Chelsea fans attending our Champions League game in Zagreb, including details of where to collect tickets that have been purchased for the match...

Match Details

Fixture: UEFA Champions League – group-stage fixture
Date: Tuesday 6 September 2022
KO: 18:45 local time
General stadium admission: 16:45 local time
Location: Stadion Maksimir
Address: Maksimirska cesta 128
CRO – 10000 Zagreb , Croatia

Covid Compliance

There are currently NO COVID-19 restrictions for travellers to Croatia.

Travel to Zagreb

Passport: A valid passport is required to travel to Croatia.
Currency: Croatian Kuna
From the airport: Shuttle buses operate from immediately outside the Arrivals terminal.

Ticket Collection Point

Location: Hilton Garden Inn
Address: Radnicka cesta 21
10000 Zagreb , Croatia

Opening times: Matchday only – 09:00-17:45

Ticket Collection Point phone number: +44 7515 797 084

In order to collect a ticket, each individual supporter is required to bring with them in person the voucher sent by email and their valid passport. Please note copies of the passport will NOT be accepted, nor will driving licences, and each supporter will need to visit the collection point in person. Tickets cannot be collected on behalf of other supporters.

Route to the Stadium

Tram lines 1 and 17 (Borongaj) offer the quickest route to the stadium and will stop close to the visiting supporters' entrance.

Entering the Stadium

Due to the number of checks that are carried out, the time taken to enter stadiums is generally increasing so we recommend supporters make their way to the stadium in good time. Late arrivals will inevitably be required to queue and there is no guarantee they will see the start of the match.

Turnstiles are located at the perimeter where police and stewards will conduct ticket and ID checks, so please remember to bring your passport.

NB The police have advised that any supporter who is intoxicated will be prevented from entering the stadium.

Seating Area

Chelsea FC supporters will be seated in the western end of the South Stand.

Prohibited Items

The following items are prohibited:

  • Weapons

  • Helmets

  • Umbrellas

  • Food and drinks

  • Laser pointers

  • Megaphones

  • Fireworks / flares / pyrotechnics

  • Drugs

  • Noisemakers / vuvuzelas

  • Balaclavas / masks

  • Flags or banners larger than 1m x 2m

  • Professional cameras

  • Bags larger than 30cm x 20cm x 10cm (A4)

Flags and banners

No flags or banners larger than 1m x 2m will be allowed in.

Please note, flags and banners will also be inspected by Chelsea FC stewards; any banners that display symbols, images or wording that are not in keeping with the values and standards of Chelsea FC or that are deemed to be inflammatory in nature will not be allowed to enter the stadium.

Bags

Max bag size: 30cm x 20cm x 10cm (A4). All bags within this size will be searched.
No bags larger than this will be permitted into the stadium.

NB: There is no bag deposit facility at the stadium so please do not bring any bag larger than A4.

Stadium Exit

There will be a hold back of Chelsea supporters in the stadium for approximately 20 minutes after the match. This may be extended dependent on circumstances. During this time supporters will still have access to toilet facilities and refreshments.

If supporters wish to leave before the end of the match, a decision will be made on the night by the police.

Alcohol

By law, supporters who are deemed to be intoxicated – having more than 0.50g/KG blood alcohol level -will be refused entry.

No alcohol will be served in the stadium.

Ejections

Supporters who are ejected may be subject to arrest and a fine.

Refreshments

Refreshments will be available at the stadium, but no alcohol will be served.

Payment

Payment can be made using cash – Croatian Kuna only – or card.

Disabled Supporters

Wheelchair users will be seated separately to the main away support and will be assisted by stewards.

Police

Please follow the advice and instructions of the police at all times.

Club Colours

Chelsea FC has been advised to recommend that Chelsea supporters avoid wearing Chelsea FC colours in Zagreb.

Fan Behaviour

Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social, noisy behaviour fuelled by excessive drinking may result in admission to the stadium being refused.

Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.

While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.

Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.

This includes on public transport and in other public venues before and after the game.
Fans can report such behaviour to club stewards or by contacting the below reporting hotline.

You can call 020 7386 3355

If you hear it, report it.

Assistance & Advice

CFC Matchday phone: +44 (0) 7720 970 953

Emergency numbers: 112

British Embassy Address: Ivana Lucica 4
10000 Zagreb

Telephone: +385 1 6009 100

Lost Passports If you lose your passport, you must apply online for an Emergency Travel Document (ETD)

Please note that this document can take up to 48 hours, so be prepared to remain in Croatia until it is available for you to use.

Safety

As in any other city, beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport.

Only carry what you need, leave spare cash and valuables in hotel room safes or safety deposit facilities.

Remember the place where you are staying, take a hotel business card.

The police recommend you do not wear Chelsea FC colours in Zagreb.

Additional Information

For additional information from the Foreign & Commonwealth Office, please visit their website