Match Details

Fixture: UEFA Champions League – group fixture
Date: 25 October 2022
Kick-off: 18:45 local time
General admission: 16:45 local time
Location: Stadion Salzburg
Address: Stadionstrasse 2/3
5071 Wals bei Salzburg
Austria

Covid Compliance

There are currently NO COVID-19 restrictions for travellers to Austria.

Travel to Austria

Passport: A valid passport is required to travel to Austria
Currency: Euro
From the airport: Shuttle buses operate from outside the Arrivals terminal

Important Information

Please note that 26 October (the day after the match) is Austria National Day which is a public holiday. Most shops and services will be closed although many restaurants will remain open.
We recommend you ask your hotel staff which nearby amenities will be available.

Ticket Collection Point

Location: Wyndam Grand Hotel

Address: Fanny-von-Lehnert-Straße 7,
5020 Salzburg, Austria

Opening times: 25 October – Matchday – 09:00-17:45

Ticket Collection Point phone number: +44 7515 797 084

In order to collect a ticket, each individual supporter is required to bring with them in person the voucher sent by email and their valid passport. Please note copies of the passport will NOT be accepted, nor will driving licences, and each supporter will need to visit the collection point in person. Tickets cannot be collected on behalf of other supporters.

Fan zone

The Rudolfskai is in the city centre and is a renowned unofficial fan zone and recommended meeting point for supporters.

Route to the Stadium

Public Buses
Bus line 1 for Red Bull Arena – journey time approximately 45 minutes to one hour. Matchday tickets are accepted on all public transport in Salzburg (matchday only)

Shuttle Buses
Free shuttle buses will be available to take supporters from the Rudolfskai area of the city directly to the stadium – journey time approximately 30 minutes. These will begin at 17:00 and will also be available after the match to transport supporters back to the city.

NB Please note that the journey time from the city to the stadium may take longer than expected due to rush-hour traffic.

Entering the Stadium

Due to the number of checks that are carried out, the time taken to enter stadiums is generally increasing so we recommend supporters make their way to the stadium in good time. Late arrivals will inevitably be required to queue and there is no guarantee, nor should there be an expectation, they will see the start of the match.

There will be a three-stage entry process:

• Visual ticket check

• Body search

• Electronic ticket validation at the turnstiles

Seating Area

Chelsea supporters will be seated in the south-west corner.

Prohibited Items

The following items are not allowed at the stadium:

• Items that can be used as weapons, knives, pepper spray

• Any kind of pyrotechnics

• Flag poles of more than 130cm in length or more than 2cm in diameter

• Rucksacks/bags bigger than A4

• Umbrellas (telescopic umbrellas are allowed)

• Gas horns, air horns, whistles, laser pointers, balaclavas

• Professional photo or video cameras, tripods

• Stickers, propaganda material of any kind, paper, cardboard

• Animals

• Any beverages/beverage containers

• Any food/food containers

• Any cosmetic items

• Prams, bicycles, helmets

Flags and banners

No flags or banners larger than 2m x 1.5m will be allowed in.
Please note, flags and banners will also be inspected by Chelsea FC stewards; any banners that display symbols, images or wording that are not in keeping with the values and standards of Chelsea FC or that are deemed to be inflammatory in nature will not be allowed to enter the stadium.

Bags

Maximum bag size: 30cm x 20cm x 10cm (A4). All bags within this size will be searched.
No bags larger than this will be permitted into the stadium.
There is a limited bag-deposit facility located at the away entrance for larger bags.

Stadium Exit

There may be a hold back of Chelsea supporters in the stadium dependent on supporter behaviour.
If this happens, supporters will still have access to toilet facilities and refreshments.
If supporters wish to leave before the end of the match, a decision will be made on the night by the police.

Alcohol

Any supporters who are intoxicated may be refused entry. Alcohol will not be sold in the away section.

Refreshments

Refreshments will be available at the stadium.

Payment

The stadium is cashless, all payment must be made using card.
American Express is not accepted.

Disabled Supporters

Wheelchair users will be seated separately to the main away support and will be assisted by stewards.

Police

Please follow the advice and instructions of the police at all times.

Fan Behaviour

Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social, noisy behaviour fuelled by excessive drinking may result in admission to the stadium being refused.

Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.

While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.

Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.

This includes on public transport and in other public venues before and after the game.
Fans can report such behaviour to club stewards or by contacting the below reporting hotline.

You can call 020 7386 3355

If you hear it, report it.

Assistance & Advice

CFC matchday phone: +44 (0) 7720 970 953

Emergency numbers: 112

British Embassy Address:
Jauresgasse 12
1030 Vienna
Austria

Telephone: +43 (1) 716130

General enquiries - click to contact the consulate in Vienna

Lost Passports

If you lose your passport, you must apply online for an Emergency Travel Document (ETD) via this link

Please note this document can take up to 48 hours so be prepared to remain in Austria until it is available for you to use.

Safety

As in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport.

Only carry what you need, leave spare cash and valuables in hotel room safes or safety deposit facilities.

Remember the place where you are staying, take a hotel business card.

Additional Information

Click for additional information from the Foreign, Commonwealth and Development Office