The following contains information to assist Chelsea fans attending our UEFA Champions League game in Italy, including details of where to collect tickets that have been purchased for the match...

Match details

Fixture: Atalanta vs Chelsea - UEFA Champions League - league phase
Date: Tuesday 9 December 2025
Kick-off: 21:00 local time
General admission: 18:00 local time

Travel to Italy

The football club Atalanta is located in the city of Bergamo in northern Italy.

Passport: A valid passport is required to travel to Italy. Click for passport validity requirements

Visitors to Italy must carry photo ID at all times by law. You may be asked for your proof of identity at any time so please always carry your passport with you. You will be asked to show your passport prior to entering the stadium.

Currency: Euros

Many commercial flights land at Milan Malpensa International airport (MXP). There are limited flights direct to Bergamo (BGY).

From the airport

From Milan Malpensa Airport

The train journey from Milan airport to Bergamo takes between two and two-and-a-half hours with either one or two changes.

From Bergamo Airport

A short bus ride using the ATB line 1, leaving approximately every 20 minutes.

Locations map

The stadium is located north-east of the city centre and the ticket collection point.

Ticket collection point

We ask supporters not to share the location of the ticket collection point with anyone other than fellow away stand ticket holders.

TCP location: Congress Centre Giovanni XXIII, 24121 Bergamo
Address: Entrance on Via Pietro Paleocapa
Please note the main Congress Centre address is Viale Papa Giovanni XXIII, however, the entrance is around the corner on Via Pietro Paleocapa.

Opening times:
Matchday (Tuesday 9 December) - 09:00-19:30

Ticket collection point phone number: +44 7515 797 084

Collection procedure

In order to collect the ticket, each individual supporter will be required to bring with them in person their collection voucher and their valid passport. Please note, copies of the passport will NOT be accepted and each supporter will need to visit the collection point in person. Tickets are not transferrable and cannot be collected on behalf of other supporters. No replacements will be issued for lost tickets.

Fan meeting point and compulsory stadium buses

Please note: For public security reasons, the home club and the local police state that all fansmust go to the designated meeting point and reach the stadium using the free-of-charge shuttle service escorted by the police. Walking to the stadium is not permitted.

The dedicated fan meeting point is at Piazzale degli Alpini (on Viale Papa Giovanni XXIII, 24121 Bergamo) which is adjacent to the ticket collection point. There will be food and beverages there, and toilet facilities.

Buses will leave from this location directly to the stadium from 16:00 to 20:00. This is the safest and quickest way to the stadium.

City area advice

The police of Bergamo advise that Chelsea fans avoid walking or using public transportation in the following zones/places in the city:

  • North Stand of the stadium (Curva Nord)

  • South Stand of the stadium (Curva Sud)

  • East Stand of the Stadium (Tribuna Rinascimento)

  • Viale Giulio Cesare

  • Piazzale dello Sport

  • Via dei Celestini

  • The pub/bar Il Baretto

  • The neighbourhood Redona

  • The neighbourhood Monterosso

  • The neighbourhood Conca Fiorita

  • The neighbourhood Borgo Santa Caterina

  • Via Corridoni

  • Via Bianzana

  • All other areas shared by the local police on the days before the match

The image below shows the areas detailed above:

Entering the stadium

Due to the number of checks that are carried out, the time taken to enter stadiums is generally increasing so we recommend that supporters make their way to the ground in good time. Late arrivals will inevitably be required to queue and there is no guarantee they will see the start of the match.

Passports

Passport checks will be carried out at the turnstiles.

Entry process

The following checks will take place:

  • Visual ticket check

  • Passport check

  • Body search

  • Electronic ticket scan

Seating area

Chelsea supporters will be located in the south-west section of the stadium, in sections L01, L02 and L03.

Prohibited items

Weapons, helmets, umbrellas, food/drink, laser pointers, megaphones, drugs, animals, tools, flyers and leaflets, professional cameras, laptops, tablets, phone chargers, power banks, fireworks/flares/pyrotechnics.

Bags larger than 30cm x 20cm x 10cm (A4)
Flags or banners larger than 1.5m x 2m

Please note no laptops, tablets, phone chargers or power banks are allowed.

Flags and banners

These must have prior approval by the local authority, as detailed in the email that was sent previously to ticket holders, and they must have fire certificates.

Please note, flags and banners will also be inspected by Chelsea FC stewards and any that display symbols, images or wording that are not in keeping with the values and standards of the club or that are deemed to be inflammatory in nature will not be allowed to enter the stadium.

Bags

Maximum bag size: 30cm x 20cm x 10cm (A4). All bags within this size will be searched.

No bags larger than this will be permitted into the stadium.

There is no bag deposit facility

Stadium exit

There is likely to be a hold back of up to one hour.

Supporters may access refreshments and toilets during this time.

Supporter Buses

Dedicated buses will be available at the end of the match to return supporters to the city centre. Both the home club and the local police state this is the safest and quickest way back to the city.

Alcohol

Low alcohol beer will be available. The police may choose to remove any supporter who is deemed to be intoxicated at any time during the match.

Ejections

Supporters who are ejected may be subject to arrest.

Refreshments and payment

Refreshments will be available at the stadium. Cash and card payments are accepted.

Police

Please follow the advice and instructions of the police at all times.

Fan behaviour

Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social, noisy behaviour fuelled by excessive drinking may result in admission to the stadium being refused.

Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.

While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.

Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.

This includes on public transport and in other public venues before and after the game.

Fans can report such behaviour to club stewards or by contacting the below reporting hotline.

You can call +44 20 7386 3355

If you hear it, report it.

Assistance and advice

Chelsea supporter assistance phone number for European away games: +44 7740 411093

A Chelsea supporter liaison officer will be present at the stadium to assist with enquiries.

Local emergency number
112

British Consulate

Via S. Paolo
720121 Milan
Italy
Tel: (+39) 02 723 001

Public access to embassies, high commissions and consulates is by appointment only. Click for online assistance

Lost Passports

If you lose your passport, you must apply online for an Emergency Travel Document (ETD)

Please note that this document can take up to 48 hours, so be prepared to remain in Italy until it is available for you to use.

Matchday information WhatsApp channel

The Chelsea FC Matchday Information WhatsApp channel is a source of info specifically targeted towards fans who attend matches. The content on this one-way channel is to enhance the match-going experience, focusing on useful updates on areas away from team matters, whether they be to aid your journey or time at the stadium, about ticketing, or to let you know about off-pitch activities.

Safety

As in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport.

Be alert to possible bag-snatching or mugging, particularly if you are carrying large amounts of cash or valuables. The risk is higher after dark in the centre of town.

Avoid displaying large sums of money or expensive-looking valuables and avoid walking alone at night.

Only carry what you need, leave spare cash and valuables in hotel room safes or safety deposit facilities.

Remember the place where you are staying, take a hotel business card.

Additional information