The following contains information to assist Chelsea fans attending our UEFA Conference League game in Sweden, including details of where to collect tickets that have been purchased for the match...
Match details
Fixture: Djurgarden vs Chelsea - UEFA Conference League - semi-final first leg
Date: Thursday 1 May 2025
Kick-off: 9pm local time
General admission: 7.30pm local time
Travel to Sweden
Passport: A valid passport is required for travel to Sweden
Currency: Swedish Krona
Time zone: Equivalent to UK time plus one hour.
The day of the game is a national May Day bank holiday in Sweden although shops will be open.
Travel to Stockholm city centre from airport
Stockholm Arlanda Airport is the main airport serving the city. Arlanda Express is a non-stop train between the airport and Stockholm Central Station. The train runs every 10 to 15 minutes and the journey takes 18 minutes. Other modes of transport are available including commuter trains, buses (Flygbussarna and FlixBus), and taxis.
Key locations
Ticket collection point
TCP location: Clarion Hotel Sign - B2+B3 Banquet Hall, Lobby Level
Address: Ostra Jarnvagsgatan 35
111 20 Stockholm
The TCP is located on the ground floor of the hotel approximately 10 minutes' walk from the central train station.
Opening times: Matchday only - 09:00 to 20:00 local time
Ticket collection point phone number: +44 7515 797 084
Collection procedure
In order to collect the ticket, each individual supporter will be required to bring with them in person their collection voucher and their valid passport. Please note, copies of the passport will NOT be accepted and each supporter will need to visit the collection point in person. Tickets are not transferrable and cannot be collected on behalf of other supporters. No replacements will be issued for lost tickets.
Gathering area
A recommended square for Chelsea fans to gather during the day of the match is Odenplan where there plenty of food and drink options. There will be free transport from there to the game (details below).
Travel to the stadium
The 3Arena, which opened in 2013, is located in the Globen area in the south of the city.
Address: Arenaslingan 14
121 77 Johanneshov
Sweden
By public transport
Stockholm has an extensive metro system which is generally quicker than travelling by taxi.
Six metro stations are within a kilometre walking distance of the stadium but the recommended one for use by Chelsea supporters is Skarmarbrink on line no. 17 towards Skarpnäck or line no. 18 towards Farsta Strand. It is 10 minutes of journey time there from the central station (T-Centralen).
It is approximately a 10 minutes' walk from Skarmarbrink to the stadium.
Recommended journey
A dedicated free train for Chelsea fans will run from Odenplan metro station to Skarmarbrink metro station at 7.45pm. Odenplan is the recommended gathering square for Blues supporters during the day of the game.
The free train will also be available to make the return journey after the game.
Entry to the stadium
The four turnstiles for Chelsea supporters are located at Entrance Y.
There will be an initial ticket inspection followed by a body search. Anyone deemed to be drunk will be refused entry.
Due to the number of checks that are carried out, the time taken to enter stadiums has generally increased so we recommended supporters make their way to the stadium in good time. Late arrivals will inevitably be required to queue and there is no guarantee they will see the start of the match.
The seating is in blocks 335, 336 and 337. There is mesh netting hanging at the front of that part of the stand.
It is the same entrance for supporters with tickets for accessible seating, with lift access to the viewing platform. Assistance from stewards will be available.
Prohibited items
Weapons
Helmets
Umbrellas
Food and drinks
Laser pointers
Megaphones
Fireworks/flares/pyrotechnics
Drugs
Balaclavas/masks
Noisemakers / vuvuzelas
Flags or banners larger than 1m x 2m
Professional cameras
Bags
Bags
No bags of any description (including small handbags and purses, duffle bag, tote bags and plastic bags) are allowed inside. There are bag deposit facilities outside the stadium but supporters are advised not to bring any bags.
Flags and banners
No flags or banners larger than 1m x 2m will be allowed in.
Flags and banners displaying political, terrorist or any provocative meanings are banned.
Please note: Flags and banners will be inspected by Chelsea FC stewards. Any banners that display symbols, images or wording that are not in keeping with the values and standards of Chelsea FC or that are deemed to be inflammatory in nature will not be allowed to enter the stadium.
Refreshment
Catering facilities will be open before and during the match. They will close at the final whistle.
Low alcohol beer will be served in the stadium.
All payment is by card – no cash.
Stadium exit
There is no planned hold back of Chelsea supporters in the stadium after the match.
The metro trains will run until 1am.
Police
Please immediately follow the advice and instructions of the police at all times.
Fan behaviour
Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social, noisy behaviour fuelled by excessive drinking may result in admission to the stadium being refused.
Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.
While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.
Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.
This includes on public transport and in other public venues before and after the game.
Fans can report such behaviour to club stewards or by contacting the below reporting hotline.
You can call 020 7386 3355
If you hear it, report it.
Assistance and advice
Chelsea supporter assistance phone number for European away games: +44 7717320716
A Chelsea supporter liaison officer will be present at the stadium to assist with enquiries.
Local emergency number
112
British Embassy Stockholm
Skarpögatan 6-8Box 27819
115 93 Stockholm
Sweden
Emergency consular assistance: 0046 (0)8-671 3000
Public access to embassies, high commissions and consulates is by appointment only. Click for online assistance
Lost Passports
If you lose your passport, you must apply online for an Emergency Travel Document (ETD)
Please note that this document can take up to 48 hours, so be prepared to remain in Sweden until it is available for you to use.
Matchday information WhatsApp channel
Fresh for 2024/25, the Chelsea FC Matchday Information WhatsApp channel is a source of info specifically targeted towards fans who attend matches. The content on this one-way channel is to enhance the match-going experience, focusing on useful updates on areas away from team matters, whether they be to aid your journey or time at the stadium, about ticketing, or to let you know about off-pitch activities.
Safety
As in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport.
Only carry what you need, leave spare cash and valuables in hotel room safes or safety deposit facilities. Carry your valuables in different bags and pockets and keep a copy of your passport photo page somewhere safe.
Remember the place where you are staying, take hotel business card.
Additional information
Click for additional information from the Foreign, Commonwealth and Development Office.