Match details

Fixture: UEFA Conference League – play-off round second leg
Date: Thursday 29 August 2024
Kick-off: 20:30 local time
General admission: 18.30 local time
Venue: Stade de Geneve 
Address: Route des Jeunes 10-12 
1212 Grand-Lancy 
Geneva 

Travel to Switzerland

Passport: A valid passport is required to travel to Switzerland
Currency: Swiss franc
Time zone: Central European Summer Time which is equivalent to UK time plus one hour.

Ticket collection point

Location: Crowne Plaza Geneva (hotel)

Address: Avenue Louis-Casaï 75-77
1216 Cointrin
Geneve

There is a separate side entrance for the collection point (just around the corner from the main hotel entrance), located at Chem. de Joinville.

Opening times:
0900-1930 - matchday only

Ticket Collection Point phone number: +44 7515 797 084

Collection Procedure

In order to collect the ticket, each individual supporter will be required to bring with them in person their collection voucher and their valid passport. Please note, copies of the passport will NOT be accepted and each supporter will need to visit the collection point in person. Tickets are not transferrable and cannot be collected on behalf of other supporters.

Public transport to the stadium

Stade de Geneve station (highlighted in yellow on the map below) disembarks near the away fan area at the stadium.

You can use the Swiss Railway System website to plan a journey.

• Click to download a full-size version of the map above

The bus and tram network in Geneva is called TPG. You will find timetables, maps and other information here

The tram station Lancy-Bachetis the one to use for arrival at the stadium.

• Click for travel advice to the stadium from Servette's official website

From the airport

There is no direct train from the airport to the stadium. You first need to go by train to Cornavin main station. All trains stop at Cornavin which is a five-minute ride and is included in the free ticket that you can obtain at the airport.

The free ticket, which is valid for 80 minutes, is available at a ticket machine in the baggage claim area, on the left-hand side from the exit door, before getting to the arrival hall.

Gathering points

There are no official fan gathering points in the city centre. Chelsea supporters can make use of the various bars and restaurants there.

Next to the ground, fans are encouraged to use the Village du Soir bar (shown on the image below).   

Chelsea fans are recommended to avoid the Carouge district of the city and the north side of the stadium, including the shopping centre and nearby outlets. These are traditional gathering areas for a large number of Servette fans on a matchday.

Entry to the stadium

Chelsea fans will be located in the South Stand (Tribune Sud), Sector X.

There will be ticket checks and body searches as well as entry by electronic ticket readers.  

Due to the number of checks that are carried out, the time taken to enter stadiums is generally increasing so we recommended supporters make their way to the stadium in good time. Late arrivals will inevitably be required to queue and there is no guarantee they will see the start of the match. 

Prohibited items    

• Phone chargers

• Dogs 

• Weapons 

• Bags larger than A4 

• Professional cameras 

• Masks/balaclavas 

• Laser pointers 

• Fireworks/pyrotechnics/flares 

• Umbrellas 

• Air horns 

• Spray paint 

• Whistles, loudhailers, vuvuzelas 

• Helmets 

• Drugs and alcohol 
  

Bag policy

No bags larger than A4 (30cm, 20cm, 10cm) will be allowed in. There is no bag deposit facility at the stadium so please do not bring any bag larger than A4.

Flags and banners

Flags and banners must be no larger than 1.5m x 1.5m.  Flexible PVC poles are allowed. 

Inside the stadium

The stadium is cashless. Smoking and vaping is not allowed in the stadium.

Alcohol

There will be no alcohol on sale inside the stadium. Supporters who are deemed to be inebriated will be refused entry.

Stadium exit

After the final whistle, there may be a hold back of Chelsea supporters in the stadium for approximately 20 minutes after the match. This may be extended depending on circumstances. During this time, supporters will still have access to toilet facilities and refreshments. 

If supporters wish to leave before the end of the match, a decision will be made on the night by the police. 

Police

Police and stewards will be inside and outside the stadium. Please follow their advice and instructions at all times.

Fan Behaviour

Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social, noisy behaviour fuelled by excessive drinking may result in admission to the stadium being refused.

Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.

While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.

Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.

This includes on public transport and in other public venues before and after the game.
Fans can report such behaviour to club stewards or by contacting the below reporting hotline.

You can call 020 7386 3355

If you hear it, report it.

Assistance & Advice

Chelsea FC matchday phone: To be confirmed

Emergency number: 112

British Embassy Address:

British Embassy Berne 
Thunstrasse 50 
3005 Berne 
Switzerland 

Click for website

Lost Passports

If you lose your passport, you must apply online for an Emergency Travel Document (ETD) via this link

Please note this document can take up to 48 hours so be prepared to remain in Switzerland until it is available for you to use.

Safety

As in any other city, beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport.

Only carry what you need, leave spare cash and valuables in hotel room safes or safety deposit facilities.

Remember the place where you are staying, take a hotel business card.

Additional Information

Click for additional information from the Foreign, Commonwealth and Development Office.