Match Details

Fixture: UEFA Champions League – Round of 16 first leg
Date: 15 February 2023
Kick-off: 21:00 local time
General admission: 18.30 local time
Location: Signal Iduna Park, Dortmund
Address: Strobelallee 50
Dortmund 44139
Germany

Travel to Germany

Passport: A valid passport is required to travel to Germany
Currency: Euro
From the airport: Shuttle buses operate from outside the Arrivals terminal

Ticket Collection Point

Location: Deutsches Fußballmuseum (German Football Museum)

Address: Platz der Deutschen Einheit 1, 44137, Dortmund, Germany

Opening times:
14 February 1400-2000
15 February 0900-2000

Ticket Collection Point phone number: +44 7515 797 084

In order to collect a ticket, each individual supporter is required to bring with them in person the voucher sent by email and their valid passport. Please note copies of the passport will NOT be accepted, nor will driving licences, and each supporter will need to visit the collection point in person. Tickets cannot be collected on behalf of other supporters.

The German Football Museum has multimedia highlights such as a 3D cinema, original trophies and unique exhibits with guided tours in English available. Book your tickets online here

Travel to stadium

For those showing match tickets, there is free travel on the Dortmund subway and buses on matchday, until 0300hrs after the game.

Travel by coach/car:
Supporters arriving by bus/car are asked to use the parking area Parkplatz E3, Victor-Toyka-Straße, Dortmund. The walking distance to the stadium is a few hundred metres.

Travel by train:
ICE (Inter-City Express) connection from the east (Berlin, Wolfsburg, Hannover, Bielefeld) and the south (Mainz, Frankfurt, Stuttgart, Nurnberg and Munich). IC connection from the north (Hamburg and Bremen) every hour.

From Dortmund main station, local trains run to Westfalenhalle Station or Signal Iduna Park (one station, three minutes walking distance). Or use the subway U 45 from Hauptbahnhof to Stadtgarten. Here please change to the subway U 46 to Westfalenhallen and continue to the stadium on foot.

Travel by bus:
Number 450 runs to Westfalenhallen.

Travel from city centre:
Supporters who decide to spend the afternoon in the city centre are asked to use the subway line U 46 from Stadtgarten to Westfalenhallen and continue to the stadium on foot. The admission for the subway is included in the ticket for the match.

• Please download and read this information for fans from Dortmund Police

Entering the Stadium

Due to the number of checks that are carried out, the time taken to enter stadiums is generally increasing so we recommend supporters make their way to the stadium in good time. Late arrivals will inevitably be required to queue and there is no guarantee, nor should there be an expectation, they will see the start of the match.

There will be a three-stage entry process:

• Visual ticket check

• Body search

• Electronic ticket validation at the turnstiles

Passports will not need to be shown.

A ban on glass bottles is permanently in force in the vicinity of the stadium.

The stadium opens two-and-ahours before kick-off.

Seating area

Chelsea supporters will be seated in the south-west corner of the stadium. You must sit in your allocated seat for this match.

Entrances and exits are to be kept clear in the away fan blocks.

Prohibited Items

The following items are not allowed at the stadium:

• More than one lighter

• Big umbrellas (from approx. 30cm upwards)

• All kinds of beverages

• All kinds of food

• Interchangeable lenses for cameras

• Laser pointers

• Glass perfume bottles

• Plastic perfume bottles greater than 30ml

• Disinfection lotion greater than 50ml

• Hand lotion greater than 50ml

• Deodorant (highly flammable)

• Selfie sticks

• Big hairbrushes

• Metal nail files

• Scissors

• Big metal or plastic boxes for chewing gum

• Fidget spinners

• Baby seats

The following items are permitted:

• Normal sized phone chargers , one per person will be allowed

• Lipstick

• Lip balm

• Keys

• (Ball) pens

• Powerbanks
  

• Make up
  

• Combs
  

• Rounded plastic nail files
  

• Chewing gum in paper wrapping
  

• Plastic perfume bottles ≤ 50ml
  

• Disinfection lotion ≤ 50ml
  

• Hand lotion ≤ 50ml
  

• Small umbrellas (e.g. folding umbrellas)
  

• Electronic cigarettes with one liquid (≤ 50ml)
  

• Binoculars
  

• Cigarette boxes (visual control)

Flags and banners

Flags and banners are permitted but will be inspected by Chelsea FC stewards; any banners that display symbols, images or wording that are not in keeping with the values and standards of Chelsea FC or that are deemed to be inflammatory in nature will not be allowed to enter the stadium.

Bags

Maximum bag size: no larger than A4 with a 15cm depth. All bags within this size will be searched.

No bags larger than this will be permitted into the stadium.

There is a bag deposit facility located opposite the away entrance for larger bags. The facility is open from 18.30 hrs until 45 mins after the match. COST 0.50 Euro per item

Bodyflag

Since the 2019/20 season, some of the stewards have been given a so-called 'body flag'. In this way, the security service supports the paramedics deployed in the event of a medical emergency in the standing areas, including in the guest block. In the future, the body flag will also be part of the equipment of the security service on the forecourt and at the entrances, which will provide orientation for paramedics to the location if necessary.

Stadium Exit

No hold back is planned. However if this does happen supporters will be informed and will still have access to toilet facilities and refreshments.

Alcohol

Any supporters who are intoxicated may be refused entry. The beer available in the away section will be low alcohol.

Refreshments

Refreshments will be available at the stadium.

Payment

The stadium is cashless, all payment must be made using card.

Disabled Supporters

Please follow the advice and instructions of the police at all times.

Fan Behaviour

Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social, noisy behaviour fuelled by excessive drinking may result in admission to the stadium being refused.

Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.

While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.

Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.

This includes on public transport and in other public venues before and after the game.
Fans can report such behaviour to club stewards or by contacting the below reporting hotline.

You can call 020 7386 3355

If you hear it, report it.

Assistance & Advice

CFC matchday phone: +44 (0) 7720 970 953

Emergency number: 112

British Embassy Address:
British Consulate General
Dusseldorf
Emergency 24/7 + 49 (0) 21194480

Lost Passports

If you lose your passport, you must apply online for an Emergency Travel Document (ETD) via this link

Please note this document can take up to 48 hours so be prepared to remain in Germany until it is available for you to use.

Safety

As in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport.

Only carry what you need, leave spare cash and valuables in hotel room safes or safety deposit facilities.

Remember the place where you are staying, take a hotel business card.

Additional Information

Click for additional information from the Foreign, Commonwealth and Development Office