Ahead of our FA Cup semi-final on Saturday, supporters going to the game against Manchester City should read the following information, to make the most of your day and help ensure Wembley is a safe and enjoyable environment for all...

Wembley Stadium access

The game kicks-off at 5.15pm and general admission to the stadium will be available from 3.15pm. Doors for hospitality will open one hour earlier at 2.15pm.

Please make sure you arrive at the stadium in good time to assist with security protocols. Additional safety and security measures will be in place, with full details below.

Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.

Please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.

The stadium provides a range of services for those with specialist access requirements including a shuttle service from Wembley Park Station. More information can be found here

Anyone without a ticket should not travel to the game.

No-street-drinking zone

Brent Council enforces a no-street-drinking zone on Olympic Way and the surrounding area for all events at Wembley Stadium.

This is part of the current Public Space Order Protection (PSOP) in place around the stadium on event days. More information on the order can be found here

Fans drinking on Olympic Way and the surrounding streets will be asked to hand over their alcohol and enforcement action may be considered. These steps are to provide a safe and enjoyable environment for everyone.

There is a range of bars, a fan zone and restaurants available in and around Wembley where you can enjoy a meal or drink before the match.

Fan zone and designated pubs

Both teams will have dedicated fan zone areas where supporters have the chance to join fellow fans to enjoy a drink, including alcohol, food and a DJ. They are an ideal place to soak up the pre-match party atmosphere.

The Chelsea fan zone is Arena Square, Engineers Way, HA9 0AA (opposite Wembley Arena), shown on the map below. It will be open from 11am and will stop serving alcohol one hour before kick-off.

Supporters will need to present a valid stadium ticket to enter the area which has a limited capacity. The stadium’s bag policy (see below) also applies to anyone visiting the fan zone.


There is a list of pubs and bars in the Wembley area designated for ticket holders in the Chelsea section (west side) to enjoy a pre-match drink or meal (please book early to avoid disappointment):

Venue

Address

Phone number

The Green Man

Dagmar Avenue, Wembley, HA9 8DF

020 8903 1441

Crystals (Sports Bar & Aqua Lounge)

1 Popin Building, Southway, HA9 0HB

020 3576 5765

The Arch

324 Harrow Rd, Wembley , HA9 6LL

020 8127 1141

Station 31

299-303 Harrow Rd, Wembley, HA9 6BD

020 8900 0173

The Liquor Station

397A High Rd, Wembley, HA9 6AA

020 8903 0159

JJ Moons

397 High Rd, Wembley, HA9 6AA

020 8903 4923

La Regina

St George's Hotel, 43-51 Wembley Hill Rd, Wembley, HA9 8AU

020 8900 0662

Black Sheep

2 Olympic Way, Wembley Park, HA9 0GU

Sixty Six Bar & Grill

3 South Way, Wembley, HA9 0JU

07447 098752

The Corner House

313 Harrow Road, HA9 6BA

020 3784 2021

White Horse

4 Wembley Park Blvd, Wembley Park, Wembley HA9 0HP

020 8237 8037

Fan mosaic

Fans in the lower tier are encouraged to be in their places 15 minutes before kick-off to take part in forming a mosaic in the Chelsea end. You will notice sheets on the seats so as both teams walk out of the tunnel, please hold up the sheet at head height. Keep it their throughout the player line-up, until kick-off. To create the best atmosphere before the match begins, we encourage everyone to play their part.

Additional safety and security measures

Wembley Stadium will have additional safety and security enhancements in place this weekend. The measures form part of the stadium’s preparations for this year’s Champions League final.

Additional ticket checks
Fans will be asked to show their tickets to stewards in advance of entering the stadium at all entrance points on to the stadium concourse. Please have your tickets ready to show stewards, for access to the concourses, and then again at turnstiles.

Fences and barriers
Security lanes will be used to direct the flow of people and ensure fans enter the stadium via the correct zone. Please follow the colour-coded signage to your turnstile or ask a steward if you are unsure where to go.

Working with the Police
Wembley Stadium works closely with the Police for every event, and it operates a zero-tolerance policy for any form of illegal, anti-social, offensive and discriminatory conduct.

Anyone found to have committed offences of this nature faces being refused access to, or ejection from the stadium with potential of stadium bans, football banning orders and criminal prosecutions for any perpetrators.

Public Space Protection Order
Brent Council will be carrying out extra patrols to enforce the Public Space Protection Order (PSPO) which exists around Wembley. The PSPO prohibits any street drinking, ticket touting and the use of pyrotechnic equipment in and around the stadium on event days. Anyone caught contravening the order could face an on-the-spot fine of up to £100.

Arrive early
Fans are encouraged to arrive at the stadium 60 to 90 minutes before kick-off to allow enough time to assist with the security protocols.

Anyone attempting to tailgate or gain illicit access to the stadium will be apprehended and reported to the Police.

All events at Wembley Stadium have a strong police presence, and search dogs with handlers will also be patrolling around the stadium to identify and apprehend anyone with illegal or prohibited items, including pyrotechnics and banned substances.

Restricted bag policy

Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:

height – 297mm (11.7 inches) - width – 210mm (8.27 inches) - depth – 210mm (8.27 inches)

Please note, this applies to the overall bag size. Bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium.

Pyrotechnics

The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is illegal and prohibited. Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by police.

Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action. More information here

Persistent standing

Persistent standing during a match at Wembley Stadium is strictly forbidden (unless with a ticket for the safe-standing area) and may result in ejection from the ground. Persistent standing not only compromises crowd safety, but also affects the matchday experience for fellow spectators, especially children and elderly people.

Anti-social and discriminatory behaviour

Chelsea Football Club and Wembley Stadium operate a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward. Anyone found guilty of anti-social, offensive or discriminatory conduct will be ejected from the stadium and reported to the authorities.

Offensive tragedy-related chanting, gesturing and displaying of abusive messages is unacceptable and will not be tolerated. People who are found to have committed offences face stadium bans and potential criminal prosecution.

Food and drink

Wembley Stadium offers an extensive range of food and drink options inside the stadium – more information is available here

New for 2024 - On level one the stadium has introduced a new frictionless Tap Bar, allowing refreshments to be accessed quicker and more conveniently. The bar deploys the latest technology to enable customers to simply tap their card on entry, pick up what they need and then walk out – without the need to queue or pay at a dedicated paypoint.

Travel advice

Wembley Stadium benefits from easy access to three rail/London Underground stations. These are:

  • Wembley Stadium station

  • Wembley Central station

  • Wembley Park station

Supporters are encouraged to plan their journeys in advance to avoid disappointment or delay to their travel. All those travelling by rail should plan to arrive at Wembley stations no later than one hour prior to kick-off, to allow sufficient time to walk to and enter the stadium.

Post-match, fans are asked to leave the ground promptly and avoid opting for the last train of the day. Please allow for longer journey times from Wembley Stadium to London Euston station due to crowd safety controls for safe station access.

Please check the National Rail Enquiries and TfL websites to plan your travel in advance and to be notified of real-time travel information and status updates on match day.