Season ticket holders and members can manage their account on the online booking system by clicking here.
Once logged in, then as well as buying tickets you can update your name and address details. You can also link your Friends & Family accounts to yours so you can buy seats together.
For any problems with the online booking site, please contact the Ticket Office.
Welcome to the Chelsea FC Ticket Exchange.
This service has been designed to enable season ticket holders who are unable to attend a match a safe, secure and reliable way to sell their seat/s to other season ticket holders and members.
There is a separate log-in area for the ticket exchange, with access gained using a season ticket or membership number and a date of birth.
Selling - How does it work?
Season ticket holders are able to ‘list’ their seat/s from six weeks before a game they are unable to attend and recoup the cost of their ticket at the pro-rata price (subject to the ticket being sold).
Tickets will need to be listed individually so if you hold more than one season ticket, please be advised that you need to log in to each account and add them to the exchange separately.
Season ticket holders who have sold their tickets successfully shall be reimbursed within seven working days after the match taking place.
Buying – How does it work?
One of the benefits of being a season ticket holder or a member is the ability to purchase tickets through our ticket exchange.
Tickets that have been listed will be shown at the full match ticket price for members plus a £1.50 administration fee per ticket, in exactly the same format as purchasing tickets through the box office.
All tickets purchased through the exchange will be at one ticket per member and transactions will be processed by the box office.
Tickets will then be posted, subject to there being sufficient time to receive them. If there is not enough time, we will hold them at the box office for collection. In order to collect tickets, you will need to present your season ticket or membership card and the confirmation email at the box office.