GENERAL SALE TICKETS
Match tickets sold on general sale for all Premier League home matches will be sold at £5 price increase (adults) and £2.50 price increase (juveniles/senior citizens) on the members' admission price, subject to availability. No cash payments will be accepted at the box office for general sales.
DISABLED SUPPORTERS APPLICATION PROCESS
Application forms are available below and can be sent out to members who do not have access to the internet or fax.
To apply, please call the disability direct line 0371 811 2012 International 0044 207 915 1950 or email access@chelseafc.com with your full name and postal address for an application form.
FORMS & POLICY DOCUMENTS
click here to download the forms
PROOF OF DISABILITY
Chelsea FC reserves the right to request 'proof of a disability' before issuing a season Team Card or membership for disabled supporters for the coming season. For the 2019/2020 season, all applicants (including disabled season ticket holders and members renewing) must include proof of disability valid within the last year from the date of application with their completed application form.
To qualify for disabled supporter’s membership Chelsea FC reserves the right to request proof of disability. All applicants must include proof of disability with their application.
Such proof shall include one of the following:
- Receipt of the middle or higher rate of the Disability Living Allowance (mobility or care component);
- Receipt of the standard or enhanced rate of daily living component of the Personal Independence Payment;
- Receipt of the enhanced rate of the mobility component of the Personal Independence Payment;
- Receipt of either the Severe Disablement Allowance, the Employment and Support Allowance or the Attendance Allowance;
- A specialist personal letter from the hospital to confirm that the person is in receipt of support services.
NB - receipt of an Orange/Blue badge will not be considered sufficient proof of disability for a disabled ticket under the Ticketing Policies and for disabled member’s season 2019/20.
DISABLED SUPPORTERS TICKET/MEMBERSHIP CONTACT DETAILS
Telephone: 0371 811 2012
International: 0044 207 915 1950
TICKETING LOYALTY SCHEME
For the 2019/20 season, the loyalty scheme will continue to operate for all Chelsea FC home and away matches.
Loyalty points will be used prior to domestic cup finals and the FA Cup semi-final*. Points earned leading up to these matches will be activated, giving priority on match tickets, subject to availability.
Points will be awarded dependent on opposition/competition.
One point: Arsenal, Liverpool, Manchester City, Manchester United, Tottenham.
Three points: All other home and away matches in the Premier League.
Five points: FA Cup, League Cup home and away matches (excluding semi-finals and finals).
LOYALTY POINTS TERMS & CONDITIONS
Match tickets for the Arsenal, Liverpool, Manchester City, Manchester United and Tottenham home and away matches will be sold on a loyalty point basis where possible. The away matches at Bournemouth, Crystal Palace, Watford and West Ham United will also be sold on a loyalty point basis where possible.
The final home and away matches of the season will also be sold on a loyalty point basis.
Chelsea Football Club reserves the right to allow season ticket holders a further opportunity to apply for the members’ away match ticket allocation should they not sell out in adequate time.
Points will not be awarded for attendance at the League Cup final, FA Cup semi-final and final, or purchases made through the ticket exchange.
Points will be issued per match and not per match ticket.
A five-point bonus will also be awarded to any Member who renews their membership/enrols before 5pm on 27 July 2018. Further point bonuses may be attached to specific matches during the season.
Loyalty points take a minimum of 48 hours to be added to a Season TeamCard/Membership card once a sale has been processed.
*Chelsea FC reserves the right to apply the use of the loyalty points process in order to obtain match tickets to any other fixture outside of the matches listed above, if required.
POSTING OF MATCH TICKETS
Chelsea Football Club’s responsibility for match tickets ends from the moment the match tickets are posted. Chelsea Football Club is therefore not responsible for any failings in the postal system.
Tickets will be posted out for all home matches approximately 18 days before the match date.
METHODS OF PAYMENT
We currently accept the following methods of payment:
Visa, MasterCard and American Express.
Cash payments are also accepted at the ticket office from personal callers only (excluding general sale).
FAMILY ENCLOSURE
Please note, we do not serve alcohol in the Family Enclosure.